Let's Help: A way to organize volunteers

 
     

 

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Welcome to the Let's Help web site!

Our goal is to provide you with a way to coordinate the time, skills and energy of volunteers. The Let's Help web site is a tool to make communication and coordination easier between many people using a convenient email and web page interface.

Background:

The Let's Help project was conceived as a means to help a family dealing with cancer. The cancer patient was consumed with doctor appointments, debilitating medical care and fatigue. The spouse was focused on providing health care for the cancer patient as well as the burden of additional home chores done by the patient. Every day errands, home care and maintenance, childcare and yard care became difficult to finish on a timely basis. Having someone else get the weekly groceries or mow the lawn was a huge benefit.

Many friends and extended family members wished to help but the family lacked the time and energy to coordinate all of their efforts. Friends and family that live far away wanted to know what was happening and unknowingly increase the volume of phone calls and e-mails to the household making it difficult to respond individually. In addition, there was no clear means of communicating with everyone so that willing volunteers would not double-up on one task while neglecting another.

Let's Help was born as a solution to this need. Although a family dealing with cancer inspired this site, it can be used in other areas where you are trying to coordinate volunteers. Examples might include school teachers managing parent volunteers for the class room, playground construction projects, ongoing work details at campsites, etc.

How we work:

This site centers around a set of Requests, Offers, and News items managed by project coordinators. Information is sent out via email to registered volunteers, inviting them to view the web site and take ownership of a particular request. Owning a request allows volunteers to help in ways they are most comfortable. It also lets other volunteers know that a particular request will be finished, so they can spend their time on different requests. The Let's Help web site allows for multiple coordinators. This provides a means of sharing the effort of coordinating volunteers between a group of people.

Requests:
Requests are the heart of the Let's Help system.
By way of example, let us consider the cancer patient and their family. Using the Let's Help Web Site, the family or a third party coordinator can make a set of requests as needed. For this example, a lawn needs mowing request is posted on the web site! The web site automatically sends email to a set of volunteers that previously checked that they could help with yard care. One of these volunteers checks into the web site and chooses to sign up for lawn mowing. The web site alerts the coordinators that the mowing request has been taken. While the family focuses on health care, the volunteers get to help and the lawn gets mowed. Extend this one example to dozens of requests handled by dozens of volunteers. The Let's Help web site allows the family or someone they designate as a third party coordinator to manage all the activity, matching abilities and desires with basic needs, in an easy way. The web based system is available 24 hours a day, 7 days a week ready to assist when each person is able.

Offers:
The volunteers may have specific things they can or are willing to do. Some of these may be things the family may not think about as requests. For example, someone can pick up kids after school on Thursdays. They can present this offer to the family or coordinator via the web site. They can either accept the offer or decline it, using the web site. Other volunteers do not see everyones offers but coordinators can view them all.

News:
Far away friends and family may not be able to help directly but still need to feel in touch and up-to-date on family issues. News items of health status, upcoming events, etc. can be posted to the Let's Help web site to help keep all registered volunteers informed. This helps keep the number of phone calls and email communications to a manageable level. An added feature also allows the inclusion of digital pictures into the news items.

Coordination:
There may be times when the family cannot coordinate volunteer activities at all. The Let's Help web site enables a designated third party to step in and begin coordination of volunteers immediately. Which volunteers that can help with certain tasks and chores are immediately available to the new coordinator by simply going to the Let's Help Web site. Names and phone numbers of volunteers are easily found. Requests can be made, filled with qualified and interested volunteers and completed in a timely fashion.


This web site is being used for following types of projects:

  • Helping the family of a cancer patient.
  • Helping to coordinate maintenance of a large camping area.
  • Helping a local political group organize their activities.


Want to learn more? Come view the Demo site -- it allows you to interact and experience the system. (Email has been disabled in the Demo to prevent abuse by spammers, but the email log is active, showing you the email that would have been sent.)

If you'd like to see the system as a volunteer, login with:
Volunteer Account: Coordinator Account:
Username: volunteer Username: coordinator
Password: letshelp Password: letshelp

Once you enter the Demo site, there is a link to the Let's Help reference manual to help you familiarize yourself with the site features. Within the site you will see several "Help!" links -- these links take you to appropriate points within the reference manual.

The first demo site is based around a family where the wife has cancer. A second demo site is also available. This second site uses the same passwords as above, but is built around helping to maintain a youth camp.


Like what you see? Contact support@letshelp.us for additional information.

 
       
       
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